Dear Person,
Thank you for your followup on the issue that you submitted recently. I told you in the response that this was indeed a problem, and our team would look into it. I also said that as soon as I had an answer I'd get back to you. The fact that I haven't gotten back to you does not mean I don't care, or that we're not working on it. We just don't have a report for you just now. Yes, yes, I do know your request is very important. Of course it is. I value that. But to be honest, our team has a lot going on. And they're working on multiple issues. And yours is on the list. As mentioned earlier, as soon as I have an update for you I will let you know. You'll be the first to know. Please stop asking once a week. Stop. I won't reply if you ask again next Monday. And then you'll have to wonder, did she die? No, no I didn't (I would say if you were to ask next Monday if I'm dead) you drove me nuts and I decided not to play this little update-you game. Just be patient, find something else to do with your time, and watch your email for a posted update when the situation is resolved.
Thank you for your attention to this matter. Best always,
me
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