Wednesday, March 04, 2015

The J.O.B. Job

My contract at work didn't get renewed at the end of January. I had gotten to the point where I was pretty solid on the support I was providing, and learning still. Which is always good. I felt like 80% of the stuff coming into the helpdesk was a drop kick done deal that I could answer, 10% was stuff I had to question and then 10% stuff that didn't overlap with me.

So feeling safe and happy was good. I also had gotten to the point where there were a few people (out side of our building, people who sent in help desk requests) that I wanted to never hear from again. Two maybe. Which is a tiny fraction of the people I had to deal with on a regular basis.  I suppose that is bound to happen in help desk work.

When I knew they weren't renewing my contract, I started looking for a new job and I secured one, which started one month ago yesterday (a short month, but a calendar month nonetheless). It is very close to home, only a few miles and a few minutes of a commute. The view is outstanding... and it is hard some days for me to focus when I get to sit here and gaze out upon the gorgeousness of the Merrimack River.

It is kind of a good thing that my job ended when it did because the commuting into Boston situation was sort of impossible for a couple of weeks, and for some is still impossible. Doug said it took him over 3 hours some days to get into work. And if he had thought he'd put me on the T on his side of the Charles River to try to get to my side of the Charles River, more often than not I'd pretty much just be stranded because the T essentially ceased to be.

February 2015 goes down in history as a commuter's nightmare. And from the people I'm still in touch with at the old office, it sounds like the city has just given up totally, and the hope is that spring will just melt the snow away.

My sanity rejoices for this commute, and being here. And I can make a nice big dinner and pour a cocktail or pop open a bear for my road warrior husband when he finally gets home long after 7:30pm. The poor kid.

So the job. My title is Web Manager. Sounds reasonable. It is a 5 person office. I had two half-days with the girl I replaced. The replacing was awkward, I think there was a money issue or personality issue or something between her and the boss... and he decided to get rid of her and bring in someone else... She's lovely, really. And in real life she and I would be best nerd friends ever. She trained me to the best of her ability with short time of my being here, but I feel that I really needed her for a week. I'm trying to make do. Or is it make due? Anyway.

I got hired to do a job that I thought was as simple as updating text in a newsletter (InDesign) templated by someone else, saving it for PDF posting online, and updating content on the website. I quickly found out that my job entails:
  • updating the templated newsletters (3)
  • updating that content on the websites (3) 
  • proofreading and editing and making content updates to a book that was supposed to be published in December (uh.... okay?) 
  • designing marketing collateral for print in In Design (designed it, but the printers come back with blah blah blah spot color cmyk bleed blah blah blah problem blah blah blah) 
  • posting tests/quizzes on a Moodle site (piece of crap and a half. Moodle is from Satan)
  • posting products (like the book!) 
  • project managing a big rehab of our site(s) with a company out of NH.
Outlining and detailing all the challenges and house fires I've had to do since starting here does no good. I am boring you to death as it is, I'm sure. I have posted the newsletters for this month (it only took me 4 weeks to do it), I have revised, tweaked and fixed this book a million times and yet the senior editor still keeps coming back with "oh, I missed this one thing can you fix it?" So it just went to the printer for proof today. We are getting ready for the March content. We're talking about site redesign and what we want to see in the new layout on the User Experience front and back end. I drew up a little mock-up for the front page of the site and the office manager loves it. We'll see if anyone else agrees. I just realized I need to post the one-off "a la carte" tests for each the newsletters and the instructions on how to do that are so bat-shit crazy I can't even.

The literal saving grace is that everyone here is cool. So cool. There is no yelling. There has been panic, and the 4 co-workers I have who I deal with most all have great senses of humor, so it is super nice. We joke around about needing valium or heroin to get through the crisis du jour.

And the view. The view is pretty sweet...

This is the view from my office window.
I am longing for the snow to be gone, and walkies to happen.

And my co-worker has this dog.
She came to visit and it made me very happy.

No comments:

Post a Comment