Wednesday, August 16, 2023

paperwork and phone calls

Still working on the Guster OTO post. But have updates for today. 

The air conditioning in our room isn't very good. Which is good for Linz but not me. I had a very restless and hot night's sleep. The window opens but literally just a fraction. It was a challenging night last night. The maintenance guy came by tonight to help, not sure if it is getting any cooler in here, but he did his best. 

I had scheduled a meeting with a client at 10:30 this morning. A couple other people in our office who needed to know how something works from the client's end joined us. It was a good meeting. I completely regretted scheduling it though because no. I'm on vacation. Next week and the week after should be extra busy for me, so while I regretted pulling an hour out of my vacation but I'm glad it is out of the way.

We headed over to mom's around noon, and made a couple phone calls about insurance. We have to make some more calls to the Union about continuing coverage. Right now mom has insurance through October but they have a bunch of paperwork she has to do to continue the insurance. We renewed her auto registration which was going to expire in September. Done, good. Yay. 

Lunch. Lunch at the favorite spot. We enjoyed a good visit and meal. Then went back to do more work.

We went to pay her insurance for the year on the trailer, and the website was stupid. I ended up calling the company, and got some help with setting up the online account. Here's a hint: If you require an email and phone, make sure the form has a space to add an email and a phone. Because, you can't fill out an application for an account with your company if those fields are missing. Duh. 

The account wouldn't be active for 48 hours, so we just wrote a check to pay the bill. But. Hey. The account will be set up for next year if needed? Yeah. Good. Done.

We made note of the auto inspection (January 2024) so that'll get done in the future.  We started to look at some bills. There were things overdue, things that needed to be called on but we put those aside. There is one for a collection agency but my mom hasn't paid it because she doesn't know what it is for. 

Mom has been scammed repeatedly over the past couple years, so much so that her bank shut down her ATM card and she has a "read only" account that she has to go in person to the bank and make cash withdrawals on. This account has her autopay things for payments coming in, and going out. She had opened another account with another bank, and so she goes to bank A and withdraws money, and drives it over to bank B. 

We logged into both accounts to check the balances, and we've been trying to convince her to close bank A's account and move all the deposits and debits to the other bank but she feels like it is too much of a hassle. Okay, fine. You do you, Pikachu. We have access to both accounts so we know what's going on. 

Tomorrow we are going to the doctor's office to get some medical power of attorney paperwork signed, for communication purposes. Linda called to ask what we needed to do and we have a plan. They're going to call us for when to come in tomorrow. We want access to her patient portal and billing. 

Done. Good. Yes. Got a lot done. Got more to do tomorrow. 

My mom's phone rings every 5-10 minutes. All sorts of calls from all sorts of phone numbers. Several calls came in, and she would swear and pick it up and hang it up. Or she'd let it go to voicemail. I was starting to get annoyed because shit, we are trying to do business here. 

I picked up the phone. 

No one was there, and after a while I heard a buzz and a click.

"Hello? Hello?" the voice said.

"Yeah, what." I replied.

"Oh hello ma'am. I am Vita calling from the service department."

"Sure you are, Vita. Fuck you you fucking fuck. Stop calling this number."

"Okay thank you ma'am." 

"No, Fuck you never call here again your shit stain. Suck my dick, kiss my ass, rot and go to hell, Service department my fucking ass."

"Okay Thank you ma'am, you too. You too."

Now, y'all know me. I'm nice.

But I'm not nice when it comes to this. I'm sick of these people calling my mom and bother in her. She thinks people are calling her from these numbers as physical locations like Natick and Worcester, MA. College Park, MD. Asheville, NC. 

It was about 40 minutes until the next call. 

"I GOT IT!" I yelled, and answered. 

Same drill, nothing and a buzz and click. 

"Oh hello ma'am. This is Paul calling from Insurance. You were recently in an accident and there is an outstanding payment for you for insurance money, so we need your banking account number to submit this payment to you."

"No. There was no accident. You are wrong."

"No ma'am you were in an accident. Don't you want this money." 

"You are a liar and you are wrong and no. Nope. No. No accident happened. You're full of shit. Don't ever call this number again. Go to hell and rot, you little shit."

Keep in mind, my mother has changed and unlisted her phone number a few times now.  

Part of me wants her to just fuck around with these people like this. But it's a full time job, innit? 

Fuck these guys. We're not sure how to end it or stop it. 

Tomorrow's a new day. Going to go and do more good work and paperwork, and maybe curse out some crumbums in the process.

Digits, below. 






digits

exercise: 12/12 hours of 250 steps. 

blood glucose:

10am: 177
n/a mid day
10pm: 217

food:

coffee, water
12:30pm: metformin; protein shake
2:30pm: mixed fried seafood - scallops+shrimp; coleslaw, a couple fries
8pm: 2 slices of pizza; 2 left over small cheesesteak rolls; big piece of raspberry tart and piece of a chocolate mousse moosey thing. Metformin+Jardiance
several high noon seltzers

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